Impetus Collection Services

Let

Solutions

lead the way.

Call 9320250440, 9970600771 for a business opportunity

Who we are

Impetus Collection Services is a firm for Debt Collection, skip tracing and data management services with 4 years of industry experience.

As a debt collection agency, we aim to minimize the business loss of our clients by expediting the recovery process

With our core values of integrity, reliability, optimism, and passion we work to contribute to creating the next generation of confident, self-respecting, independent thinkers.

Our mission is to “Work passionately to enable our clients to outperform by providing them world class support services and solutions using innovative techniques, latest technology and dedicated manpower”

Our Esteemed Clients

Running 3 processes

Running 2 processes

Running 4 processes

Our workforce

We have a capacity of 450 human assets immediately and open to new business opportunities

Our Esteemed Clients

What we do

Inbound Support

Multilingual services for customer assistance.
Use of Innovative technology to provide software maintenance and system troubleshooting

Inbound :Customer Helpdesk Services

Customer Acquisition
Welcome Calls
Billing Queries
Anti Churn Management & Retention

Outbound Support and Customer helpdesk

100% calls recorded for quality.
Collection
Lead Generation, Appointment Fixing
Promotional Up-Selling, Cross-Selling
Data Cleansing

Debt Collection

Locate and negotiate settlements for debtors using fully integrated computer systems
Arrange for acceptable repayment schedule
100% banking is done within SLA in nominated branch of our clients

What we do

Field Support

Trace debtors that cannot be contacted over phone
Trace and visit the home, workplace of the debtors

Data Management Services

Short turnaround Time
Quality Data Management
Accurate, Efficient Services
Industry Experience
Cost Reduction

Skip Trace Management

Recent and Reliable Data
Fast and effective debtor tracing
Reduction in write off accounts
Increased profitability
Competitive Fees

Document Digitization

Document Scanning
Conversion to Digital Format
Document Indexing
Data conversion with various forms of digitalized data

Data Processing

Forms Processing
Image Processing
Insurance Claim Processing
Word Processing
Credit Cards Processing
Order Processing
Data Entering & Scanning

Database related training

DBMS Concepts
MS EXCEL
SQL and PLSQL
Oracle database
MySQL, NoSQL
Mongo DB

Our Strength - Partnership Approach

Focus towards working in partnership with clients
Shared risk and collaborative approach garnering significant results
Developing a foundation of understanding, accountability and trust
We strive to become a valued business partner of our client

Car Dealer and Client Looking at a Document

Our Strength - Quality Policy

Meet and exceed the compliance to applicable legal, statutory & regulatory norms
Develop & maintain mutually beneficial relation with external product/service providers, stakeholders & interested parties.
Determine risk & opportunities and implement corrective measures
Review, monitor & maintain the effectiveness of quality management system
Fostering teamwork, skill development & involvement
Maintain effective communication, consultation & participation

Our Strength - Technology

Predictive and progressive dialers for outbound calling.
100% call recording
State-of-the-art network and server infrastructure

Work Ethics

•People And Culture

Integrated leadership
Creativity and Teamwork
Engagement at all levels

•Transparency

Transparency into processes
Process and business- linked metrics

•Flexibility

Change metrics to align with business needs
Focus on ‘End to End’ impact

•Honesty and Integrity

Quality, Innovation and Value in our Services with complete honesty and integrity

Our Leaders

Abhijit Patil

Mr. Abhijit brings over 22 years of industry experience with extensive exposure in Collections, Retentions, Predictive churn analysis, Customer life cycle management

Hrishikesh Pisal Deshmukh

Entrepreneur having a profound experience in Business development with 22+ years of experience in training and an exepertise in the Digitization process.